FAQS

How long should the application process take?

The application itself should not take more than a few minutes. After filling out and submitting the form online, you’ll receive a call in the next few hours regarding your application. If approved, your phone will be delivered within 1-3 days.

What phones can I get?

Because we have many partners, we offer the widest phone selection in the industry for every need and budget. Despite your credit rating, you’ll find that there are plenty of decent, newer phones to choose from as compared to other websites which limit your choices to outdated handsets.

Can I keep my own number?

Of course! To do so, all you need is to ask for your PAC code from your old provider and give this to your new provider in order to port your old number.

What if I don’t need a new mobile phone?

No problem! If all you need is to upgrade from PAYG to a phone contract, then you can apply for SIM-only deals that come without the handset. As a matter of fact, these deals are much easier to qualify for and can save you a lot of money because you won’t be paying for a handset.

How much does it cost?

Our comparison service is completely free and doesn’t cost anything for you to use.

Which networks do you have available?

We have partnered with the country’s top players in the mobile network industry, such as O2, Vodafone, EE, Three, and Virgin Media, just to name a few. Because we aim to make our services available to every customer from across the country, we are continuously building our relationships with newer providers as well.

How long will my contract last?

Most regular contracts with a handset included typically last between 12 and 24 months, although you can significantly shorten the contract period to 30 days for SIM-only deals.

Why shouldn’t I just go to a brick and mortar store?

While you can visit physical stores and shop on your own, our service aims to simplify everything for you. Because we have already collected all the information that you need and put them all in one place, our service should save you time and money. Your chances of getting approved are also higher with us because we have studied the market and know exactly what deals you’ll most likely qualify for.

Can I terminate the contract early?

Just like any other type of contract, it’s important to be truthful about your intent. Only pick a contract length that you can fully commit to, as there usually is a fee involved in terminating your contract earlier.